• Greet all clients and visitors to the office and notify meeting host and any relevant parties of their arrival. Ensure clients receive VIP treatment
• Ensure clients’ needs are anticipated and prioritised at all times and pro-actively seek out ways in which to improve client satisfaction
• Liaise with and respond to email and verbal requests/queries from all clients (internal and external) in a prompt and professional manner
• Liaise with other receptionists, AV team, catering team, facilities team in the smooth running of the client floor
• Provide basic admin support for clients when required, i.e. printing, scanning, photocopying etc
• Maintain orderly appearance of the reception area and client meeting rooms, and notify the Facilities team of any missing or damaged equipment so that it can be replaced/repaired
• Prepare holiday cover and end of day handover notes to ensure a smooth transition
• Allocate temporary passes, maintaining log of all passes, requesting return and deactivation where necessary
• Liaise with ground floor reception regarding arrangements for out of office hours visitor arrivals, special events and last minute guests

Excellent opportunity to join a first class Law Firm and work alongside some of the most experienced Legal professionals in the North East working in a beautiful office space.