We are looking to recruit an accommodation manager to run the buildings with health and safety being implemented and adhered by at all times. Meanwhile, ensuring a first-class residential and customer experience.
- To ensure the property is managed and operated in line with our agreed operating principles,
- To ensure the facility is maintained to the highest standards and operated in full compliance
- To liaise with and work collaboratively with colleagues & manage day to day relationships with key stakeholders
- Ensure that all statutory requirements in terms of Health and Safety are implemented, monitored and recorded
- To lead the sales process to ensure that the building achieves 100% occupancy each year
- Ensure the highest possible standards of student safety and welfare
- To promote a vibrant community across the facilities:
- Ensure efficient room management procedures are followed
- Take a lead role in producing and implementing a social activities programme
- Manage the communication processes to and from our customers
- Day to day management and delivery of nomination agreements with external partners
- To oversee all residence maintenance and housekeeping
- Ensure that service contracts are monitored to ensure efficient implementation and compliance
- Ensure regular inspections of bedrooms, and common spaces are undertaken, and records maintained
- Contribute to the development and maintenance of Cloud Student Homes’ Policies and Procedures in accordance with legislation and the ANUK Accreditation Scheme
- Manage rent payments and debt
- Ensure guarantor details are recorded
- A professional client/colleague/ stakeholder facing manner
- Be conversant with the ANUK Accreditation Scheme
- Able to offer flexibility in working hours including the provision of out of hours support in an emergency if required
- Have experience in customer service, hospitality or student accommodation, ideally in an accommodation related area
- Have experience in facilities management
- Experience in managing a team
- Experience in working to agreed budgets
- Ability to prioritise workload and meet deadlines
- Performance bonus
For further information, contact Sarah at Sarah@adkinscheurfi.co.uk
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