Residential Conveyancing Legal Secretary/Administrator-Gateshead

Looking to recruit an experienced Secretary/Administrator to assist an experienced Residential Conveyancing Fee Earner in a busy residential conveyancing department.

Main Responsibilities;-

Acting as the first point of contact for the department with people from inside and outside the firm. 

Providing quotes for new clients and matters

Opening new files, ID collection and verification and collection of monies on account

Administration of all initial paperwork – liaising between client, Estate Agents and other Solicitors.

Deliver excellent service to clients, agents and work providers keeping them informed at every stage of a case

Use case management system effectively to achieve maximum efficiency including use of to-do lists

Attend training sessions internally and externally when required

Escalate any expressions of dissatisfaction from clients or work providers to yourline manager and if appropriate the head of department

Opportunity to join a fabulous team and work in a supportive environemnt with some of the most experienced and talented North East Professionals.